AI agents
Conversations about agentic workflows, automation, assistants, and the practical work of connecting AI to business processes.
Explore the conversations
- How AI Security Helps Companies Adopt Generative AI Safely with Steven Walchek
AI adoption does not have to mean choosing between blocking useful tools and exposing sensitive data. Steven Walchek, founder and CEO of Liminal, explains an approach that puts controls around information before it reaches a model while giving employees room to work.
- How AI Workflow Automation Changes the Way Your Business Works with Justin Watt
Justin Watt, co-founder and CEO of Switchboard, argues that AI adoption needs to change the workflow, not just the tools employees can open. Chris and Justin examine handoffs, permissions, and shared context as the foundations of useful automation.
- Why AI Pilots Fail: How to Escape AI Pilot Purgatory and Scale Enterprise AI with Ronnie Kwesi Coleman
Ronnie Kwesi Coleman, CEO of Puntt AI, joins Chris to examine why AI pilots stay stuck as experiments. The conversation emphasizes organizational readiness, expert judgment, and the difference between producing more work and improving business outcomes.
- How AI Is Changing Management at Work: From AI Assistant to AI Chief of Staff with Erkang Zheng
Erkang “Ken” Zheng, founder and CEO of Ariso, explains why automating execution makes management and judgment more important. Chris and Ken discuss the AI chief of staff as a way to support coordination, prioritization, and accountability.
- AI Agents Are Changing Accounting Forever | The New Future of Finance & ERP with John Glasgow
John Glasgow, founder and CEO of Campfire, joins Chris to explore AI-native finance and accounting workflows. The discussion contrasts redesigning how work gets done with adding an AI feature to a legacy system.
- 113: Using AI Agents for Business: From Chatbots to Autonomous Workflows with Bryan McAnulty
Bryan McAnulty describes moving from asking a chatbot questions to assigning an AI agent ongoing work.
- 110: AI in Education: Building Trust While Preparing Students for the Future with Jason Hill
Jason Hill, Deputy Superintendent and CBO at Redlands Unified School District, describes enabling AI for staff before the district had completed its policies. The rollout created momentum, but community resistance made him pause and bring parent, student and staff feedback into the next stage.
- 109: Using AI Meeting Notes to Turn Conversations Into Business Outcomes with Artem Koren
Artem Koren discusses turning meeting conversations into structured information that supports decisions and execution.
- 106: Using AI Assessment Tools to Reveal Hidden Automation Opportunities with Corey Ganim
Corey Ganim explains how assessments can uncover manual work that small businesses could automate.
- 105: Using Voice AI for Customer Service, Sales, and Enterprise Growth with Shawn Zhang
Shawn Zhang discusses voice AI as a communication layer rather than only a call-automation tool.
- 104: Using AI Coworkers to Build Smarter Business Operations with Karl Simon
Karl Simon examines why isolated AI tasks may not change how a business operates.
- 100: Human Plus AI Strategy: Redefining Team Structure in the Age of Automation with Evan J Schwartz
Evan J Schwartz argues for using AI to grow capacity rather than considering only cost cuts.
- 99: Using AI Automation to Build Smarter Workflows Across Your Organization with Marc Boscher
Marc Boscher explains how fragmented systems and missing context limit AI across an organization.
- 98: How to Build AI Agents That Automate Workflows Without Coding with Etan Polinger
Etan Polinger explains agent design for non-technical professionals through process clarity and fundamentals.
- 97: Using AI for Customer Support: Voice AI vs Humans in Customer Service Strategy with Nathan Strum
Nathan Strum compares structured customer-service work with unpredictable situations that still need human judgment.
- 96: Using AI Adoption Strategies That Actually Deliver ROI for Your Business with Jim Spignardo
Jim Spignardo examines why companies can stall after buying AI licenses.
- 92: Using AI for Smarter Marketing: Synthetic Audiences, OpenClaw & AI Agents with Justin Brooke
Justin Brooke explores virtual focus groups as a way to get feedback on marketing before spending money on distribution. He describes detailed synthetic personas, rather than assuming a one-line role-play prompt captures a customer's motivations.
- 91: Using AI in Sales to Automate Go-to-Market Execution with Jason Eubanks
Jason Eubanks examines AI-native go-to-market operations rather than adding isolated features to legacy sales work.
- 89: Using AI at Work to Lead Through Change Without Losing Trust with Bill Gallagher
Bill Gallagher explores introducing AI without creating unnecessary fear and confusion.
- 87: The AI Tool Stack Every Executive Needs
Chris Daigle discusses an executive AI tool stack without chasing every new release.
- 83: Using AI to Scale Marketing and Revenue Teams with Patrick Leung
Patrick Leung shares examples of AI supporting go-to-market execution and internal knowledge sharing.
- 81: Using AI at Work to Build Human AI Collaboration and Transform Processes
Geoff Gibbins explains why introducing AI into a broken process may leave the underlying problem intact.
- 80: Using AI at Work to Evolve Content Strategy and Audience Growth with Michael Stelzner
Michael Stelzner describes bringing AI into a business already working in Google's ecosystem. The conversation explores Gemini, connected company information, reusable Gems and training built around tasks employees actually complete.
- 79: Using AI at Work to Reimagine Marketing and Customer Experience with Etan Polinger
Etan Polinger discusses marketing systems that improve customer journeys without displacing human insight.
- 78: Using AI at Work to Rethink Talent and Workforce Strategy with Peter Cappelli
Peter Cappelli examines assumptions about job displacement and what organizations can actually automate.
- 77: Using AI at Work to Fix Business Bottlenecks with Chris Duffy
Chris Duffy explains why practical AI adoption starts with listening for business bottlenecks.
- 74: Using AI at Work to Rethink Roles, Risk, and Readiness with Zac Engler
Zac Engler discusses a staged path for preparing employees and organizations to use AI.
- 72: Using AI at Work for SaaS Advantages and Organizational Change with Jim Curry
Jim Curry considers the advantages SaaS companies may have as AI changes software and business operations.
- 69: Using AI at Work with Peter Swimm: From SaaS to Conversational Workflows
Peter Swimm recounts a week-long experiment running his business through conversational AI.
- 67: Using AI and Automation to Scale Lead Generation with Jay Feldman
Jay Feldman describes AI-assisted lead generation across cold email and omnichannel outreach.
- 66: Using AI Agents at Work: Governance, Security, and Real-World Wins with Oren Michaels
Oren Michaels explains agent governance through the analogy of an eager intern needing guardrails.
- 65: Using AI at Work to Transform Learning and Leadership with David Martelli
David Martelli discusses AI-powered learning environments for students, executives and business leaders.
- 63: Using AI for Content, Analytics, and SEO with Debra Andrews
Debra Andrews describes Marketri's progression from AI-assisted content into analytics and client communications.
- 62: Using AI for Custom Workflow Solutions with Andrew Amann
Andrew Amann discusses systems thinking and workflow-level AI development.
- 59: Using AI for Agentic Workflows and Personalization with Claire Bouvier
Claire Bouvier explores AI agents, voice interfaces and workflows that support different ways of thinking.
- 58: Using AI for Building Multi-Agent Systems with Jake George
Jake George discusses AI agents in sales and business operations beyond the surrounding hype.
- 53: Using AI for Time-Saving Wins for Entrepreneurs with Jonathan Mast
Jonathan Mast explains prompting and iterative collaboration for practical time savings.
- 52: Using AI for Smarter Enterprise Solutions with Edwin Lisowski
Edwin Lisowski describes the evolution of AI consulting from specialized problems to generative applications.
- 51: Using AI for Boosting Workplace Productivity with Jimmy Vaughan
Jimmy Vaughan explores Microsoft Copilot and AI support for gaps in everyday workflows.
- 50: Using AI for Sales Optimization Strategies with Steven Werley
Steven Werley discusses AI-assisted sales coaching and improving the sales process.
- 48: Using Ai for Next-Gen Video Creation with Corbett Drummey
Corbett Drummey describes LTX Studio and AI-assisted multi-scene video creation.
- 42: Using AI for Generating Video Content with Michael Powers
Michael Powers discusses AI-generated short videos for business and social media.
- 41: Using AI for Disrupting Business Models with Joshua Pellicer
Joshua Pellicer explores custom software and AI automation for non-technical users.
- 37: Using AI for Supporting Content Creation Episode Highlights
This best-of episode brings together examples of AI-supported content creation from earlier conversations.
- 32: Using AI for Reimagining Business Strategies with Sam JT
Sam JT describes moving from actuarial work into AI-supported entrepreneurship.
- 25: Using AI for Content Automation Strategies with Tina Lopez
Tina Lopez explains building content automation without a technical background.
- 21: Using AI for Chatbots & Business Strategies with Arvell Craig
Arvell Craig connects his chatbot and marketing experience with the development of voice AI.
- 18: Using AI for Podcast Production Automation with Edward Brawer
Edward Brawer describes automating podcast post-production, distribution and promotion.
- 17: Using AI for Creating Your Own Podcast with Jonathan Green
Jonathan Green walks through an AI-supported podcast workflow from guest outreach to promotional clips.
- 16: Using AI for Process Automation Solutions with Ed Axe
Ed Axe explains why undocumented processes make business automation difficult.
- 7: Using AI for Navigating the Future of Business with Mike Calhoun
Mike Calhoun shares business AI applications drawn from an entrepreneurial community.